I'm not Treehugger, and I don't play him on TV, but I have a few thoughts on this. I've onyl eaten at the SB Inn once, so I can't speak to SB's overall level of high end food/service, but I can't say that what I've seen on the mountain is promising. I think the concessionaire strategy employed at Allyn's Lodge this year has been a disaster. The options are sugar (candy or waffle form) or a grumpy hot dog server with frozen drinks (who'da thunk that drinks would freeze when left outside at 3000' in Northern Vt in winter?). Look at the SB Racquet Club or whatever it's called. The place looks like a disaster and hasn't had a dime invested in it for years.Originally Posted by Lostone
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Every pass holder gets a coupon book good good for 1/2 off a meal at the Grill. A friend of mine brought three of those coupons (they have multiple season tickets) for a family dinner and the manager of the Grill insisted that they would only honor one per meal, despite the fact that there is NO such restriction on the coupon or booklet. Even though he reached out to tell Adam, the same thing happened a month later. What kind of crap service/instincts is that?
Granted, these are disparate obvservations/incidents, but as far as I'm concerned, they speak to a general inattention to F&B hospitality. More work needs to be done in that regard.
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