Ok, fair enough. I would agree that there is some truth to what you are saying about my posts. In my defense I do think that I toned them down after the first couple of dozen
. For the most part I have only been responding to other posts. Either way I get your point.
As far as your view on their lack of communication you might be right but it still says something about the attitude. It would be unreasonable for people to be pissed off about the rice book delay considering the financial environment. All they need to do is explain why the delay. So not to communicate about stuff doesn't make sense. I mean shit happens so tell people when you plan to do the VD lift and if things come up say it. When people on this forum say that ownership doesn't have to say anything about what is going on because its a private company is technically right but it isn't right from a human perspective. I look at season pass holders as stake holders in its own unique way. They are loyal customers that commit significant dollars, time and loyalty to the mountain and IMO they deserve better then what is happening at the mountain on many different levels.
Let me share an example of the attitude that I am speaking about. I have a friend who has been a season pass holder and shareholder at MRG plus a season pass holder at SB for double digit years. He is 68 years old. When he turned 65 he qualified for the senior discount. He received the discount for two years then SB decided to change the age to 70 for the discount. ( I don't agree with the policy but it's not my mountain) He writes directly to ownership to ask why the change in policy and the response is well the demographics are changing, people live longer so thats why they made it 70. They wouldn't even grandfather the people who already were receiving the discount. (how many could that be?) So it just gets taken away. Really who does that from a business perspective or a human perspective. He was offended on many different levels. One could ask, why would you initiate the 20's pass for 299 but take away a pass from loyal pass hold for over 12 years or so thats still paying 700 dollars for his. Not a good way to treat loyalty. So he leaves the mountain goes to another one that still does 65 for seniors speaks badly about the mountain, and would never go back. (I have no dog in this fight as I am not close to being 65 ) The relationship between a season pass holder and the mountain is way more intimate then a typical relationship between a business and a customer. Season pass holders bring their family, friends, call it their mountain, spend lots of time and money above the cost of a pass, are proud of it ect, ect, you get the point. It tends to be a personal relationship and I think the ownership doesn't get that. IMO this attitude is prevalent through out the mountain and bleeds through to the decisions they make concerning the operations of the mountain. This started long before this year IMO. I hope you take this for what it is, observations, not just a negative rant.
P.S.
I find this type of attitude insulting.
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