FG White customers--check your bill.
As I'm sure many are aware, FG White fuel company has been sold to a company called Pyrofax, which is in turn owned by a mid western company called Inergy. Without any notice I recently received a bill from the new company (still called FG White) with a propane charge of $5.40 per gallon! I have not been able to get through to anyone at any of the companies. Frankly, Im going to pay the exhorbitant bill, but change propane providers to Bourne's.
This is happening all over the Valley.
CHECK YOUR BILL. I just happened to check on my FG White accounts a month or so ago. They raised my rate to $5.55/gal. When the FG White employees in town saw that, they said ‘Oh, dear… let me fix that’. After being calm and talking with them, they ended up giving me the ‘new customer rate’ at $2.45/gal.
Re: FG White customers--check your bill.
Quote:
Originally Posted by aejkb
As I'm sure many are aware, FG White fuel company has been sold to a company called Pyrofax, which is in turn owned by a mid western company called Inergy. Without any notice I recently received a bill from the new company (still called FG White) with a propane charge of $5.40 per gallon! I have not been able to get through to anyone at any of the companies. Frankly, Im going to pay the exhorbitant bill, but change propane providers to Bourne's.
Thanks so much for the tip,... I checked my bill and sure enough there was some major price gouging. They charged me 4.90/gallon in December and I checked what the market prices was at the time - 2.75-3.00+/-
I called them (FG White) this morning as soon as they opened, I told the local employee what I was charged and she said they would issue a credit for the differance between the market price and what they charged me. I then went on to say that what they are doing is deceptive/not very good business practice and I was considering reporting this to the VT AG's office,... she had no comment.
Bottom line, if you are a customer of FG White,... check your bill.
To those in the "know",... what are the other options out there for propane suppliers? What FG White is doing seems very slimey to me and i would prefer to find some other options.